SMARTBIZ ARTICLES
Negotiating Successfully When You Have A Weak PositionNegotiating really means compromising. Sometimes you get everything you want and more, and therefore you don't have to compromise. But successful negotiators know they have to be ready to give something up--even if they never actually have to do so.
Customers ARE Your BusinessTom Peters, the author of "In Search Of Excellence" and numerous other business books, has developed a formula to figure the true value of a customer.
Developing Win-Win Joint VenturesI prefer to think of joint ventures in terms of what I call a host-beneficiary relationship. In essence, you serve as a "host" introducing someone else's complementary and appropriate products or services to your customers--preferably under your express endorsement.
Developing The Right AttitudesTo be truly effective at delegating, you must have the right attributes and attitudes about delegation. These positive attributes, outlined below, include personal security, risk taking, a trusting nature, task-orientation, and a good degree of patience.
Bruce Fox, founding Editor-in-Chief, RT MagazineWith two decades of experience reporting on the retail industry, Fox has established himself as the leading editorial voice in coverage of today's online retailing boom.
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